Foster and Kinship Care Education

FKCE Support: Application Access and Assistance

Overview:

All program staff must accept an email invitation to access the FKCE V2 application.

Existing Program Staff

Program staff that were active in the FKCE database prior to the V2 migration should have automatically been sent an email invitation during the migration process. If you are unable to locate this email, please reach out to the FKCE team mailbox at fkcehelp@cccco.edu.

New Program Staff

All new program staff must request and accept an invitation to access the FKCE application.

The request for an invitation should include a completed copy of the Database Authorization Form

What You Need to Do:

  • Complete the Authorization Form, including a signature from your supervisor.
  • Send a request to the FKCE Forms mailbox at fkceforms@cccco.edu with the completed form attached.
  • Once you receive the invitation via email, follow the instructions to accept it.
  • Log in and ensure that the details of your access (college(s), access level) are correct before proceeding.

Overview:

Multi-Factor Authentication (MFA) is required for enhanced security during the sign-in process. Users must set up MFA after accepting their invitation to access the FKCE application.

Recommended MFA Applications:

  • Microsoft Authenticator Mobile App
  • Google Authenticator Mobile App
  • Authenticator.cc Browser Extension(Chrome, Edge, and Firefox)

Steps to Set Up MFA:

  • Follow the instructions provided in the invitation email to configure MFA on your device.
  • You may use any of the recommended MFA applications or another supported by your organization.

Additional Resources:

For more information, please refer to the .

Overview:

If you have questions or need further assistance regarding the new sign-in process, we’re here to help.

Contact Information:

  • District/College Help Desk: For assistance with MFA setup, contact your institution’s help desk.
  • FKCE Forms: To submit a new or updated Authorization Form, please email: fkceforms@cccco.edu.
  • FKCE Support: To request an invitation, or for assistance with the new login process, or assistance with program-specific issues, please email: fkcehelp@cccco.edu.
  • Technical Support: If your District/College Help Desk is unable to assist with or resolve MFA issues after you have received an invitation, please email support@cccco.edu.

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication Setup Guides